After Sales
At Pickstock Homes, our commitment to you continues well beyond the day you move in. We understand that buying a home is a major milestone, and we’re here to provide ongoing care, support, and peace of mind as you settle into your new home.
After Sales Care
Our relationship with you doesn’t end when we hand over the keys – it’s just the beginning. We’re committed to providing a smooth, worry-free experience long after you’ve moved in, with after-sales support designed to give you complete peace of mind and a source of support and guidance for whatever you may need.
Some things we do to ensure you feel settled in your new home…
2-Year Defects Warranty
Every new Pickstock home comes with a comprehensive 2-year defects warranty.
If any faults or issues occur within this period that fall under your warranty coverage, our team will work quickly and efficiently to put them right. These first two years are about making sure everything in your home functions as it should, so you can settle in with confidence.
10-Year NHBC Structural Warranty
All our homes are protected by the NHBC Buildmark 10-Year Structural Warranty, one of the UK’s most recognised guarantees for new build homes. This covers major structural elements of your home, such as foundations, walls, floors, and roofing, giving you long-term reassurance that your home is built to last.
Environment Efficiency
Built for the future, our homes are thoughtfully designed to maximise energy efficiency and everyday comfort. Through the use of modern construction techniques, sustainable technologies and high-performance materials, they offer enhanced environmental performance, helping homeowners enjoy a more efficient, comfortable and cost-effective way of living.
Customer care you can count on
Our friendly and knowledgeable Customer Care team is on hand to offer advice, answer questions, and provide timely solutions should you need help with your home. From small queries to more urgent concerns, we’re here to ensure you continue to enjoy your Pickstock home for the long term.
Your peace of mind, our priority
Buying a new home is one of the biggest investments you’ll ever make. With Pickstock Homes, you can move in knowing you’ll have ongoing support, trusted warranties, and quality you can rely on.
Want to speak to one of our experts?
Whether you want to speak about a specific development or just have some general questions, we are here for you
